JEANNE BRETT Negotiating for Fertilizer Moises Postigo‚ manager of external relations and research for One Acre Fund (OAF)‚ needed to buy fertilizer for farmers enrolled in OAF’s program in Bungoma‚ Kenya. The conditions under which he would do so were complex: OAF was just two years old. This would be its first large acquisition of fertilizer. Postigo had five potential suppliers‚ none of whom he had ever met face-to-face and would not during these negotiations. Over a period of several weeks‚
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Kellogg’s Indian Experience 4.6 Strategic Alliances in the Global Airline Industry: from Bilateral Agreements to Integrated Networks 4.7 GN Netcom in China 4.8 IKEA: Entering Russia 4.9 The ‘David Beckham’ Brand Section 5 5.1 Iberia Airlines Builds a BATNA 5.2 Halliburton ‘Over-billing’ Controversy 5.3 AIDS‚ Condoms and Carnival 5.4 Key Success Factors of Theme Parks: the Experience of Walt Disney Company 5.5 British American Tobacco: an Insight into Tobacco Marketing 563 563 571 574 583 586 590
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BUSINESS COMMUNICATION MODULE 5 CASE METHOD OF LEARNING Chaitra Bocheer K S MBA Dept. BIT 1 CASE: A case is a written account of real or simulated managerial problems‚ dilemmas & situations calling for solutions. Analysis of cases is an exercise in critical understanding of concepts & causes of problems & events. Chaitra Bocheer K S MBA Dept. BIT 2 UNDERSTANDING THE CASE METHOD • • A good case study is based on critical management issues faced by organizations. It does not
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GSB 9001 Lecture 1: What is communication? ‘Communication is the act of exchanging thoughts‚ messages‚ or information’ (de Janasz et al.‚ 2012‚ p.127) 1. It involves rich channels (face-to-face‚ telephone) 2. It involves lean channels (emails‚ texting‚ memos) Think through the implications of this difference in how we communicate‚ formally and informally. What is Listening? Listening is the process of taking in what we hear and mentally organising it; it involves: Sensing: hearing
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Chapter 1: Introduction to the Field of Organizational Behaviour Organizational Behaviour (OB): is the study oh what people think‚ feel‚ and do in and around organizations. 1. It looks at employee behaviour‚ decisions‚ perceptions‚ and emotional responses 2. It examines how individuals and teams in organizations relate to each other and to their counterparts in other organizations Organizations: groups of people who work interdependently toward some purpose. 3. Key feature of organizations:
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Journal of Personality and Social Psychology 2004‚ Vol. 87‚ No. 4‚ 510 –528 Copyright 2004 by the American Psychological Association 0022-3514/04/$12.00 DOI: 10.1037/0022-3514.87.4.510 The Interpersonal Effects of Emotions in Negotiations: A Motivated Information Processing Approach Gerben A. Van Kleef and Carsten K. W. De Dreu University of Amsterdam Antony S. R. Manstead University of Cambridge Three experiments tested a motivated information processing account of the interpersonal
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Study Material – Alternate Dispute Resolution Mechanism Unit - 1.4.2.3 INDEX Sr. No. 1. Title of Article Author / Source Anil Xavier The Social and Economic Facet of Alternative Dispute Resolution Page No. 4 - 21 Advocate and an IMI Certified Mediator President of Indian Institute of Arbitration & Mediation 2. Knowing: Alternative Dispute Resolution Mr. Arvind Agrawal 22 - 28 3. Enforcement of Arbitral Awards Mr.Dhyan 29 - 37 Chinnappa 1
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Organizational behavior Introduction to management and organizational behavior OB – challenges to managers Organizations What are Organizations social entities goal-directed inextricably linked to their environment have nominal boundaries employ deliberately designed coordinated activities approaches => achieving their objectives Why Exists
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MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) A field of study that investigates the impact of individuals‚ groups‚ and structure on behaviour within organizations is known as A) psychology. B) sociology. C) social psychology. D) anthropology. E) organizational behaviour. 2) What is characteristic of Johan’s department is that there is a broad mix of people in terms of gender‚ race and ethnicity. This is known as A) diversity
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e-TQM College Working Paper Series WP- 0102062007 The Challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE Dr Abdel Moneim M. B. AHMED Bashar I. HAMDOON By WP-0102062007 1 The challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE By Dr Ahmed and Hamdoon e-TQM College Working Paper Series WP- 0102062007 The Challenges and obstacles of TQM Implementation
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