Ndang William EMPLOYEE MOTIVATION AND PERFORMANCE Ultimate Companion Limited Douala-Cameroon Bachelor’s Thesis Business Management December 2010 DESCRIPTION Date of the bachelor’s thesis 7 December 2010 Author(s) Degree programme and option Akah Ndang William Name of the bachelor’s thesis Business Management Employee Motivation and Performance Abstract The subject matter of this research; employee motivation and performance seeks to look at how best employees can
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Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
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No. 5‚ 1039-lOSO. FAIRNESS PERCEPTIONS AS A MODERATOR IN THE CURVILINEAR RELATIONSHIPS BETWEEN JOB DEMANDS‚ AND JOB PERFORMANCE AND JOB SATISFACTION ONNE JANSSEN University of Groningen Activation theory suggests that intermediate rather than low or high levels of quantitative job demands beneflt job performance and job satisfaction among managers. Using an equity theory framework‚ I hypothesize that perceptions of effort-reward fairness moderate these inverted U-shaped demand-response relationships
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performance‚ effects of training on performance and other issues upsetting employee presentation. Chapter Four explains the study methodology and converses the measures used to obtain the data‚ the reason for using this technique‚ dependability and strength of the study. In the end the boundaries of this study will later be discussed. Chapter five gives a presentation of the study consequences and their investigation. Chapter six is the concluding chapter of the study. It discusses managerial
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THE IMPACT OF MOTIVATION ON JOB SATISFACTION AMONGST EMPLOYEES OF A NATIONAL BROADCASTER XOLANI ENOCH TYILANA SHORT DISSERTATION Submitted in partial fulfilment of the requirements for the degree MAGISTER COMMERCII in BUSINESS MANAGEMENT in the FACULTY OF MANAGEMENT at UNIVERSITY OF JOHANNESBURG STUDY LEADER: PROFESSOR WOLHUTER BACKER OCTOBER 2005 Acknowledgements I dedicate this work to my country South Africa. I also want to express my sincere gratitude to my family
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Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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Introduction What are the factors that affect Job satisfaction‚ to understand this question in extend‚ we must first understand what “Job Satisfaction” is. Job satisfaction as by Archnahr (2006) is “One’s attitude towards his or her job‚ whether Positive or Negative.” If looked into more details‚ Lawrence K. Jones (2011) States that there are different kind of job satisfaction‚ which is “Intrinsic” and “Extrinsic” Job satisfaction‚ Intrinsic job satisfaction is when workers only consider the kind of work
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SHERIDAN COLLEGE Report of the Library Satisfaction Survey From The Perspective of ESL Program Students Business Communication Course Submitted to: Date Submitted: 17th February 2011 Library Satisfaction Survey Abstract This report is based on the survey on the library‚ one of the many services available at Sheridan College. The survey was conducted with ESL programs students and staff at Sheridan College on 10-11 February 2011. The number of students who filled
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behavior‚ which form these resources‚ influence employee performance. It is a key factor in realizing organizational and individual goals that in turn greatly depends on individual’s self-motivation and job satisfaction. 1.1 What is job satisfaction? Job satisfaction is one’s attitude towards his job (positive or negative). Satisfaction in work and the work environment is the basic constituent of employee job satisfaction. Employee attitudes and values influence their behaviour
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PERFORMANCE APPRASIAL: IS IT REALLY EFFECTIVE AT FIRST HOTEL SKT. PETRI EMPLOYEES? By Md. Rashed Ali Khan Study No- 20090314 MA in Tourism Master Thesis Supervisor- Dr. Steven Boyne ABSTRACT: PERFORMANCE APPRASIAL: IS IT REALLY EFFECTIVE AT FIRST HOTEL SKT PETRI EMPLOYEES? Written by: Md. Rashed Ali Khan This thesis has been prepared for investigating the effectiveness of performance appraisal at “First Hotel Skt. Petri”. Performance appraisal is regarded as one of
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