Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and
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Unit 2 1.2 Describe the duties and responsibilities of own job role. My job role it enable Service User’s to live independently‚ comfortably and securely as possible. To promote the opportunity for Service User’s to live in the community for as long as possible‚ by providing care and support to individuals and families. Please see below some examples: 1. To perform basic personal care tasks as outlined in the Clients care plan 2. To help prepare and cook meals if outlined in the care plan 3
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Communication is the imparting or exchanging of information by speaking‚ writing‚ or using some other medium. With in all health and social care settings workers have to talk to service users. It’s important that they are communicated to in the correct way to way and they are made to feel accepted and respected. Verbal communication Verbal communication is getting across a message‚ idea‚ or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The
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Unit 201 Introduction to communication in health‚ social care or children’s and young people’s settings. Outcome 1 - Understanding ways communication is important in the work setting. 1) Identify different reasons why people communicate 2) Explain how effective communication affects all aspects of own work 3) Explain why it is important to observe an individuals reaction when communicating with them Outcome 2 – Be able to meet the communication and language needs‚ wishes
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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1. Understand why effective communication is important in the work setting 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚
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Communication is the act of transferring information from one place to another in different ways which allows people to feel safe‚ build relationships and develop self-esteem (Skillsyouneed‚ No date). It means being able to convey information clearly and directly‚ giving appropriate levels of praise‚ advice and feedback (Chandler and Grzyb‚ 2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other
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Level 3 Unit 206: The roll of a health and social care worker Explain the difference between a working relationship and a personal relationship. 1.1 A working relationship is where you are working with other people and you are working as part of a team where each person in the team is working towards the same aims and objectives. Mutual respect and understanding is needed for a good working relationship‚ not every body may get on in the work place‚ but personal feelings and opinions
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P3 – Explain factors that may influence communication and interpersonal interactions in Health & Social Care environments. Factors that may influence communication and interpersonal interactions in a Health & Social Care environment are things such as; Setting- this is the place that you are in. To be able to communicate with someone correctly‚ you will need to make sure that it has all of the right things. Noise level is important because if it is too noisy then you will not be able to hear the
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Introduction to Communication in Health & Social Care or Children’s and Young People’s Settings Learning Outcomes 1.1 Understand why communication is important in the work setting Effective communication is needed to motivate people and build relationships in Health & Social Care setting. 1.2 Be able to meet the communication needs and language needs‚ wishes and preferences of individuals Asking whether they or relatives have a particular language need/communication need Reading reports and notes
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