Tqm Assignment
Definitions of Total Quality Management
a. TQM is a management philosophy, based upon a set of principles, and supported by a set of proven methodologies and tools. b. "Total quality management" has been coined to describe a philosophy that makes quality values the driving force behind leadership, design, planning, and improvement initiatives. (According to Wisdom) c. Management strategy to embed awareness of quality in all organizational processes.
d. Total Quality Management (TQM) -, Abuzzword phrase of the 1980 's
Total = Quality involves everyone and all activities in the company.
Quality = Conformance to Requirements (Meeting Customer Requirements).
Management = Quality can and must be managed.
TQM = A process for managing quality; it must be a continuous way of life; a philosophy of perpetual improvement in everything we do
e. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company 's operations, with processes being done right the first time and defects and waste eradicated from operations.
f. Total Quality Management, TQM, is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices.
g. TQM is a management philosophy that seeks to integrate all organizational functions (marketing, finance, design, engineering, and production, customer service, etc.) to focus on meeting customer needs and organizational objectives.
h. TQM views an organization as a collection of processes. It maintains that organizations must strive to continuously improve these
a. TQM is a management philosophy, based upon a set of principles, and supported by a set of proven methodologies and tools. b. "Total quality management" has been coined to describe a philosophy that makes quality values the driving force behind leadership, design, planning, and improvement initiatives. (According to Wisdom) c. Management strategy to embed awareness of quality in all organizational processes.
d. Total Quality Management (TQM) -, Abuzzword phrase of the 1980 's
Total = Quality involves everyone and all activities in the company.
Quality = Conformance to Requirements (Meeting Customer Requirements).
Management = Quality can and must be managed.
TQM = A process for managing quality; it must be a continuous way of life; a philosophy of perpetual improvement in everything we do
e. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company 's operations, with processes being done right the first time and defects and waste eradicated from operations.
f. Total Quality Management, TQM, is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices.
g. TQM is a management philosophy that seeks to integrate all organizational functions (marketing, finance, design, engineering, and production, customer service, etc.) to focus on meeting customer needs and organizational objectives.
h. TQM views an organization as a collection of processes. It maintains that organizations must strive to continuously improve these
References: 1. Hyde, A. (1992). The Proverbs of Total Quality Management: Recharting the Path to Quality Improvement in the Public Sector. Public Productivity and Management Review,16(1),25-37. 2. Tichey, N. (1983). Managing Strategic Change. New York: John Wiley & Sons.