WELCOME TO OUR PRESENTATION Topic: Performance measurement and appraisal of Coca-Cola Company Group Members Md. Likhon 080102005 Farhan Uddin Ahmed 080102023 Md. Atiqul Islam 080102025 Muhammad Sazzad Hussain Chowdhury 080102027 Shabnam Jahan 070102004 2 Muhammad Sazzad Hussain Chowdhury 080102027 3 Performance Measurement Performance measurement is the process whereby an organization establishes the parameters within which programs‚ investments‚ and acquisitions are reaching the
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IJA MH International Journal on Arts‚ Management and Humanities 1(1): 63-72 (2012) ISSN No. (Online): 2319 – 5231 A study of performance appraisal and organizational effectiveness in terms of individual and organizational basis. A comparative study of BSNL and AIRTEL Dr Kanchan Bhatia* and Prof Prashant Jain** *‚Professor‚ SIRT‚ Bhopal‚ (MP) **Executive Director‚ SGI‚ Bhopal (MP) ABSTRACT According to Peter Drucker ’an organization is like a tune; it is not constituted by individual sounds
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1. INTRODUCTION The history of the automobile begins as early as 1769‚ with the creation of steam engined automobiles capable of human transport.[1] In 1806‚ the first cars powered by an internal combustion engine running on fuel gas appeared‚ which led to the introduction in 1885 of the ubiquitous modern gasoline- or petrol-fueled internal combustion engine. The year 1886 is regarded the year of birth of the modern automobile - with the Benz Patent-Motorwagen‚ by German inventor Carl Benz. Cars
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Academic Journals Full Length Research Paper Importance of mutual relations on customer satisfaction in industries with no/low direct contact with customers Farzad Sattari Ardabili*‚ Shahram Mirzaie Daryani‚ Manouchehr Molaie‚ Es-hag Rasooli and Mohammad Hasan Kheiravar Department of Management‚ Ardabil Branch‚ Islamic Azad University‚ Ardabil‚ Iran. Accepted 18 January‚ 2012 Although customer satisfaction is a key indicator of quality of services provided by a company‚ it is not easily definable
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resource management plays a very important role in achieving the primary aim of hospitals of rendering the highest quality of care to the patients. Health-service institutions have organized professional associations which maintain standards of performance and behavior embodied in a code of ethics. It provides competent service with integrity and works for the welfare of the human beings whom it serves. Human resource management has been recognized as a profession by academicians and industrialists
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the major achievements actually come from continuous improvement for the respective performance target. According to Hellqvist‚ (2011)‚ an effective performance management (PM) required a parent’s strategy objective which can reflect in the performance target through measuring the achievement of each target. Since Huawei is a Chinese global company‚ to establish a performance management to measure each performance target in different location is a difficult decision and complex process as the expectation
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competition amongst the mobile networks in the UK‚ customer satisfaction is required to be considered by those companies in order to retain their customers satisfied and to increase their market shares. Therefore‚ the focus of this study is to measure customer satisfaction towards mobile phone service operators in the UK. The research approach which is adopted in this project is based on an extensive literature review on customer satisfaction‚ coupled with gathering and analysis of empirical data. The
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THE IMPACT OF MOTIVATION ON JOB SATISFACTION AMONGST EMPLOYEES OF A NATIONAL BROADCASTER XOLANI ENOCH TYILANA SHORT DISSERTATION Submitted in partial fulfilment of the requirements for the degree MAGISTER COMMERCII in BUSINESS MANAGEMENT in the FACULTY OF MANAGEMENT at UNIVERSITY OF JOHANNESBURG STUDY LEADER: PROFESSOR WOLHUTER BACKER OCTOBER 2005 Acknowledgements I dedicate this work to my country South Africa. I also want to express my sincere gratitude to my family
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difference between satisfaction and loyalty. Why is loyalty more important? Customer loyalty is unnerving and unswerving; it cannot easily be changed‚ even in the face of remarkably changed situations. Customer satisfaction on the other hand is immensely fickle‚ and can change dramatically‚ even with the slightest of changes in situations. Loyalty is the willingness to make an investment. 2. What is Consumer Benefit Package? Why is it important in understanding satisfaction and loyalty? Consumer
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which should only take a few minutes to fill in. The information you give here will be treated strictly for research purpose. The objective of this questionnaire is to establish a relationship between Company Ethics‚ Employee Job Satisfaction and Employee Performance. Kindly fill in the blank spaces given next to the questions. Encircle the most suitable option where required. NAME: AGE: __________ GENDER: (a) Male (b) Female DEPARTMENT: ______________________ MARTIAL STATUS:
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