A STUDY ON CUSTOMER PREFERENCE TOWARDS BAJAJ TWO WHEELERS WITH SPECIAL REFERENCE TO KOLLAM A project report Submitted to Amrita Vishwa Vidyapeetham in partial fulfilment of the award of the degree of Bachelor of Business Management Submitted by VISHNU PRASAD AM.AR.U3BBM10144 Under the guidance of Project Mentor: External Guide: Mr Vinod Kallada
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An Analysis on Customer Care Strategy of Southwest Airline |Prepared by: |Name | |SN: |ID number | |Class: | | |To: |Your tutor
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the Legal Environment of International HRM L. Grobovsky‚ “Protecting Your Workers Abroad With a Global Diversity Strategy‚” Canadian HR Reporter (November 1‚ 1999)‚ pp. 15–16. Gaugler‚ “HR Management‚” p. 27. See also S. Ronen & O. Shenkar‚ “Using Employee Attitudes to Establish MNC Regional Divisions‚” Personnel (August 1988)‚ pp. 32–39. process‚ 4. (2013). HR SUCCESS TALK: 4 Steps of robust Recruitment process. [online] Hrsuccesstalk.blogspot.com. Available at: http://hrsuccesstalk.blogspot
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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Enhancing Customer Data Enhanced Customer Data Repository is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management. · combination of all the internal structured business data (CRM‚ ERP‚ POS and all the internal system data) and external unstructured data ( Social media data‚ feedback surveys‚ Audios‚ Videos‚ streaming data‚ Call center data‚ images) · unmanageable volumes
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Recent happenings in corporate HR INDEX 1. Recruitment 1.1 Ex-employees 1.2 Customers 2. Variable Pay and Performance Linked Incentives 3. Diversity & Inclusion 4. HR Audit 5. Benefits 5.1 Leave policies 5.2 Performance assessment : team vs individual 1. Recruitment 1.1. Ex-employees
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“We are witnessing and participating in an unprecedented dissolution of the boundaries of the field of organization development. In organizations around the world‚ the HR function is monopolizing the OD function at an unprecedented pace‚ which is limiting our reach‚ blunting our effectiveness‚ and compromising our role.” OD and HR Do We Want the Lady or the Tiger? By Matt Minahan Ding. Ding. Ding. OK‚ time’s up. Time to decide. Will it be door number one‚ or door number two? The lady or the
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journey to make Customer Centricity the business model for how we operate. You would have recently gone through the Customer Centricity Training. Customer Centricity is a continuous journey to keep Customers at the center of everything we do. By seeing PNB MetLife through our customers’ eyes and reducing the effort they have to expend‚ PNB MetLife will create competitive advantage as targeted customers come to us‚ stay with us and buy more from us What is Customer Centricity? Customer Centricity
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Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………
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HR and OD Administrator Service: HR & Organisational Development Hours: 37 per week Salary: Scale points 8 – 13 Reference Number: Responsible to: HR Manager Responsible for: N/A _____________________________________________ The Position As a competent administrator the role holder will provide a comprehensive administrative support service for the HR & OD Team to delivery excellent services to staff and students. Main Duties and Responsibilities 1. Provides administrative support
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